Shipping Policy

We currently ship to the 50 US States, Puerto Rico and US Territories. 

We offer free standard shipping on all orders $85+.

Please allow 1-2 business days for order and payment processing before your order is shipped. All orders ship Monday - Friday, excluding federal holidays.

Shipping to Alaska, Hawaii, Puerto Rico and the US Territories may require additional time. 

Shipping Options:

• Free Ground Shipping on orders $85+

• USPS Priority Mail

• UPS Overnight

*Overnight shipping is only available in the 48 contiguous states. No Saturday or Sunday delivery. No overnight delivery to PO boxes.

As of now, Skin Magician products are only shipped within the United States.

Returns and Exchanges

We accept authorized returns of unopened products in original packaging within 30 days of purchase for a full refund. The customer is responsible for the return shipping cost.

To request a return, please send an email with your order number and reason for return HERE.

We'll do our best to process your return as fast as we can but please allow up to three business days after your return has been delivered to our facility. 

If you received a product different from the one that you ordered – our bad! Please contact us and we’ll be sure to get you the Skin Magician you ordered!

Orders and Billing

You will receive an email with tracking once your order has left our facility. 

We accept all major credit cards, PayPal, Apple Pay and Google Pay. 

Your credit card is charged as soon as your order is accepted and processed through our site.

Please check that your card’s billing details (such as the security code, billing address and first/last name) match what you’ve entered into our system. If you find that there is no error, please contact your bank. 

Store pickup can be selected at checkout during the shipping method process. Store pickups are only available in Ventura, California at the Skin Magician Studio. 

Product

Our products are appropriate for all skin types – they’re dermatologist tested, sulfate free, silicone free, talc free, carcinogen free and paraben free.

If the product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s quality. However, it may result in a thicker or thinner texture.

While our products don't have an official expiration date, we recommended that they be used within 6 months after opening for best product quality.

All of our products are cruelty free. We do not test on animals at any stage of product development.