What is your return policy?

We accept authorized returns of unopened products in original packaging within 30 days of purchase for a full refund. The customer is responsible for the return shipping cost.

To request a return, please send an email with your order number and reason for return HERE.

How long do returns take to process? 

We'll do our best to process your return as fast as we can but please allow up to three business days after your return has been delivered to our facility.

What do I do if I received the wrong product?

If you received a product different from the one that you ordered – our bad! Please contact us and we’ll be sure to get you the Skin Magician you ordered!